Wendy Navarrete is the voice and heart of Electrocube, an engineering design, manufacturing and sources servicing company. Partnering directly with clients, reps, OEMs and distributors, Wendy's work ethic includes persistence, accommodation, accountability and extreme care to maintain the highest level of service.
And, she's provided that service excellence since 2000 — a rookie by Electrocube standards — to a bevy of diverse clients. "We're all family here, inside and out. Everyone who calls is a friend – so I give it my all." It’s a philosophy that flows through Electrocube. "It's fun and different every time. We all share a deep sense of pride in ensuring our clients' expectations are exceeded."
A working mom whose past experience includes managing an apartment building, a retail clothing store department, a family of three children and putting herself through computer school, Wendy has represented the hallmark of service throughout her career.
"Customer service is about constantly stretching and striving. Making things happen. Exceeding expectations. We're dedicated to that. But, everybody needs a reliable go-to person who they can call and know they will get a solution. I'm thrilled to be that person."
Her interest in real people and relationships extends to her personal interests, including non-fiction stories of ordinary people overcoming extraordinary odds. "Like the books I read, every person I speak with is real and has a unique story. At home and at work, I always remember that."